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Associate/Principal Consumer Analyst – Customer experience/Voice of the customer

Location: Central London
Salary: £35k-70k + excellent benefits
Job type: Permanent
Reference: 146420

One of the fastest growing companies spanning the worlds of research and technology, our client has quickly achieved an enviable reputation for their expertise across real-time customer feedback delivery and digital data collection.

Their bespoke solutions capture and report customer feedback instantly to their global end clients and they also work in partnership with research and communications agencies, providing a wide range of digital fieldwork services delivering engaging and interactive data collection.

As an Associate/Principal Consumer Analyst within their software development team, you will help enhance their core platform and input into the continuous innovation of products and services. Key responsibilities include:

  • Help build the web based portals and survey tools in Javascript, HTML5, CSS and jQuery
  • Collaborate closely with project managers, designers and other analysts throughout the development journey
  • Enhance their web platform and survey tools

With strong technical ability demonstrated by either a relevant degree or equivalent work experience and certification, you will be able to create visually impactful interfaces and will be a capable coder with the ability to talk through projects you’ve helped deliver. Any additional experience with Bootstrap/Angular frameworks, PHP, VBA and SQL would be beneficial but not essential.

With spacious offices based in the heart of central London, they are a team of over 40 professionals who enjoy working in an open culture with a flat organisational structure. They are fun, dynamic and above all passionate about research and technology. They offer a competitive salary, fast-track progression, full training supported by their PLC parent company, flexible working options and an attractive wider benefits package.

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