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Director - Full-Service Research Consultancy | Customer Experience


Location: Central London
Salary: c.£50-80,000 dependent on experience + benefits
Job type: Permanent
Reference: 148505


Exciting time to be joining this evolving agency as they enter a new era of investment and progression. Having recently joined one of the most innovative rising brands within the comms agency community, they are now in the perfect position to broaden their integrated consultancy offering in the customer experience space across territories, sectors and technologies.

They seek a passionate and driven director to focus on both delivering and building customer experience work in the commercial sector

As a senior quant or mixed methods practitioner, you embrace all core methodologies and techniques as well as new/emerging approaches to deliver strategic and actionable findings. Ad hoc features as well as complex large scale programmes, they offer clients truly bespoke solutions based on their needs, rather than products to be sold.

With extensive hands on knowledge, you will be brilliant at leading high profile projects ensuring added value, quality and depth of insight. With a strong presence in finance, utilities, healthcare and retail, they are expanding into new sectors, an activity you will be keen to explore with them. Having said this, their in-house BD team and continuous workflow from their comms agency partner means your role will be to nurture these relationships rather than initiate them.

This is very much a two way street. They will be looking to you for your expertise and guidance on how they can build and improve their offer - your fresh ideas and approaches will be openly welcomed, embraced and acted upon. Invigorating opportunity to be at the heart of a talented team driving the rapid growth of one of the industry’s recent success stories.


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