Location: Central London
Salary: Up to c.£56,000 pro rata doe + benefits
Job type: Contract
This pioneering customer experience and customer strategy business have been blazing a trail in this buoyant and active area of insight. They are a long established business with a high end reputation and have recently re-energised and reinvested, making this an exciting time to join them.
They seek an Associate Director to join a busy team managing one of their most high profile clients. This role is a maternity cover contract which could be on a full or part-time basis (between 3 and 5 days a week).
You will be the ‘go to’ person for the account with both commercial and team management responsibilities, including advising on questionnaire development, sample design, analysis and reporting. Supported by a highly capable team who run the day to day activities, your role will be to interpret the findings with regard to the project objectives, client/competitor business context etc. and construct meaningful, insightful conclusions and insights. You will be also be steering the continued development of the account, keeping stakeholders engaged in the research and engaging with the wider client audience.
With solid market research experience preferably including some customer satisfaction exposure, you will be joining an agency with a close knit, family feel with enviable staff retention and plenty of support from true industry experts who actively encourages independent thinking and collegiate input into both their commercial and technical roadmap.
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