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Director of Client Services - Innovation, Brand & Consumer Insights Consultancy


Location: Central London
Salary: Up to c.£110,000 + excellent management bonus + benefits
Job type: Permanent
Reference: 153044


Our client, an online communities pioneer and leading light in the customer strategy business, is at the front of the wave when it comes to enabling companies to tap straight into consumers, staff and experts to solve brand, innovation and insight challenges. They helped write the book and developed award-winning communities-based techniques to unlock customer understanding.

They enjoy active ongoing accounts with a stellar cast of global brands across a huge variety of sectors and are passionate about nurturing these relationships further and adding more value. In this role reporting into the MD and CEO you will play a pivotal role in this initiative by nurturing the abundant talent at your disposal and having a critical eye for what quality output looks like. You should be passionate and engaged with leadership and about mentoring and enabling your colleagues.

You will have an impressive track record of listening deeply to client needs to help them achieve their objectives and drive commercial impact in their businesses. There is an ambitious growth strategy for you to direct and deliver in partnership with your teams, so your commercial skills will be highly valued.

With a consulting, innovation, marketing, brand strategy, account planning, consumer insights, or brand management background, your strong agency experience will be crucial. This is a company where bringing real people into the commercial strategic development process is their raison d'ĂȘtre and within their own business they practice everything they preach - this is truly human environment underpinned by authenticity, creativity and humility.

A great time to join this new age agency delivering solutions that help their clients innovate and grow in step with need. They keep their clients on the money or in our hearts fusing new tech with expert insight and strategic brands marketing know-how.


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