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Client services director – Tech enabled Customer and Consumer consultancy

Location: England
Salary: £75-85,000 + benefits
Job type: Permanent
Reference: AG132

Our client has a successful and thriving customer experience and consumer panel business that underpin a strong stream of advisory led client relationships in insight based consultancy. They have an exciting technology enriched offer which means its bang up to date and help it compete for every aspect of clients need in consumer insights. From soup to nuts if you like, or from self-serve to full-on consultancy or tracking pieces. They are investing, growing and developing while other full service groups have the inertia of restructures of acquisition on their minds, this nimble bunch of thinkers are getting in shape for the future.

They seek a consultative and commercial quant literate research professional to join their team as they continue to pursue ambitious targets going forward in their ad hoc consulting offer. They use a combination of custom-built technology and their team’s insight expertise to help our clients better understand their customers and how they think, feel and behave. As well as running customer experience programmes for big-name clients for over 20 years,they also work in areas such as new product development and shopper understanding and run a number of insight communities. They have an exciting roadmap which means they continue to develop new and differentiated tools in both qual and quant areas to help their clients better connect with their customers and make smarter, more informed decisions

We seek an established quant based director to lead their Client Advisory Team and help them to deliver great work to their clients. This is a pivotal senior role which will directly shape and deliver the business and Client Services vision. This is a highly visible role internally and externally. Responsibilities and objectives are centred around building strategic partnerships and being a commercial ambassador to group.

The working arrangements are agreeably flexible, with options for mixing home and office based working to suit your needs. The wide range of benefits make sure you're well looked after including generous holiday allowance, BUPA healthcare and subsidised gym membership. Excellent opportunity to join a specialist environment as they seriously edge the consultancy market.

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