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Business Development Director – Customer Experience Research Agency


Location: England
Salary: £50-£70,000 basic plus excellent uncapped bonus  
Job type: Permanent
Reference: AG52


Realise your full commercial potential in an exciting tech-enabled consumer insight setting with all the headroom you could wish for.

Our client has a successful and thriving customer experience and consumer panel business and is developing an exciting new offer to bring to market which will bring it bang up to date and help it compete for every aspect of clients need in consumer insights. From soup to nuts if you like, or from self-serve to full-on consultancy or tracking pieces. They are investing, growing and developing while other full service groups have the inertia of restructures of acquisition on their minds, this nimble bunch of thinkers are getting in shape for the future. They seek a consultative sales professional to join their team as they continue to pursue ambitious targets going forward in their ad hoc consulting offer. 

CX research is a hot space these days and they have a great platform in every sense of the word to springboard their broader offer. Combining advisory insight and their own cutting edge technology they are well placed to benefit from this. This is an energetic, ambitious and exciting commercial setting. They enable a huge variety of companies to confidently place customer experience feedback at the heart of their decision making. Employing a wide variety of agile mechanisms for capturing, analysing and socialising customer feedback this division is a professional service rather than their off-the-shelf product.

This role covers new business lead generation and solution sales, collaborating with specialists across the business to deliver commercial targets across many sectors including financial services, retail, travel and hospitality, media, logistics and utilities. With a proven track record in selling sophisticated business propositions, you will be capable of nurturing high value deals.


The working arrangements are agreeably flexible, with options for mixing home and office based working to suit your needs. The wide range of benefits make sure you're well looked after including generous holiday allowance, BUPA healthcare and subsidised gym membership. Excellent opportunity to join a specialist environment as they seriously edge the CRM consultancy market. 


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