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Senior Data Analyst


Location: England
Salary: £45,000-£65,000 + benefits
Job type: Permanent
Reference: CR164


Our client is a small, well established not-for profit organisation operating in a cutting edge field of business. From its current  highly successful and unique position it is recruiting a new team member to join the Insights function. The role will offer both analytical and strategic focus within the product and data team.  Reporting to the Head of Data and Insight, this new role will initially focus on delivering data led insights to support the needs of various business teams. As a key member of the Data team, you will support the wider business through developing data literacy, agreeing data standards and creating a core data and insight competency to empower staff around the business in using data more effectively to support business decision making. Specifically, as a Senior Data analyst you will provide detailed customer understanding through the effective use of customer data, reporting and analysis to support the need of revenue holders and the Product and Marketing teams. Your data-led insights will be critical in enhancing current product offerings to support customer engagement and adoptions as well as augmenting our research process to drive new product development.

Key Responsibilities:

  • Work with revenue holders to create and deliver data led insights to demonstrate value in key negotiations
  • Collate disparate data sources into useable single view formats for analysis to enable commercial teams to carry out their own reporting
  • Provide support on the development of data structures and reporting as well as a granular level of analysis
  • Work with the Marketing team to assess performance of digital experiences
  • Work with the Product team to determine the value of our products as well as identify enhancements and new product opportunities
  • Clearly articulate findings/analysis to internal stakeholders
  • Proactively investigate and produce self-driven analysis to identify opportunities and articulate trends
  • Develop and manage a Trainee Data Analyst
  • Develop future reporting and rationalise current reporting using automated production and delivery
  • Ensure that best practice is adopted in all aspects of the team offering from data manipulation to the presentation of findings and adherence to the company brand

Experience and Skills:

  • Substantial experience in data analytics and experienced in multiple languages (eg. sql, Python, R) with deep hands-on expertise on relational databases
  • Design clean and intuitive dashboards in tools like Power BI, Looker and Excel skills
  • Solid understanding of statistical techniques (like CHAID, regression, clustering techniques, correlation analysis, statistical testing), strong problem-solving skills as well as the ability to drive actionable insights
  • A strong ability to extrapolate and critically evaluate key information and translate them into insight reports
  • Forward thinking, driving continuous improvement in our processes and working methods.
  • Skilled in the presentation of data and insight to all levels in the business.
  • Be experienced in understanding complex data and process environments

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